Technical Support Teams: The Secret Sauce To UX Success

When it comes to a solution you are using, ‘if there’s something weird, and it don’t look good, who you gonna call? … Tech support!‘ (yep, that was a reference to Ray Parker Jr.‘s Ghostbusters theme song) Technical support teams bust user issues day in, day out. They serve on the front line for product […]

The post Technical Support Teams: The Secret Sauce To UX Success appeared first on Usability Geek

Continue reading @Usability Geek

Leave a Reply

Close Menu